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Complaints

From time to time unfortunate situations arise.  If you have a complaint the accepted procedure is –

(1)     Read our Concerns and Complaints Procedure.
(2)     Contact the person concerned to discuss the issue.
(3)     Contact the Principal  - fill in a Concern Referral Form.
(4)     Your concern will be fully investigated by the Principal.

 To ensure issues are dealt with fairly this procedure needs to be worked through in order.

Please Note – Issues pertaining to a particular child will only be discussed with the parents/caregivers (Privacy).



Contact with Teachers/Principal
Teachers are always willing to talk to parents about their children, but this is best done at a suitable time.  If you have a question, or a concern to discuss with a teacher, please phone and arrange a mutually acceptable time.  If you wish to discuss any matter with the Principal please check with the office staff for an appointment.

Attached is our concerns and/or complaints procedure should you wish to lodge a complaint.

Concerns and Complaints Procedure 2015